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USA: 800 501 4674
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Lead Management Systems - Features
- Custom Configuration:
- Lead Management Systems configured and optimized to your business model
- Systems functions according to your Lead/Sales process
- Over 400 modules from lead assignment to follow up automated personalized e-mail messages
- Automatic, complex lead analysis possible
- Multiple lead assignment, distribution & notification systems (Web, E-Mail, Text, Smart Phone Apps & more)
- Interfaces with other CRM, legacy data sources and existing systems
- Enables Business intelligence and "Big Picture" from detailed reports
- Multiple agents, departments, agencies, channels, continents ...
- Closed loop - Current pipeline status always available
- Intuitive, easy to use, no additional "burden" to personnel / reps.
- Supports multiple languages
- Expandable & Scalable = Grows with your business
- Server based network application:
- Secure, globally accessible, centralized systems
- Standard open SQL data sources
- Large databases possible with high lead process volumes
- Open data sources permit access to external databases, applications and analysis tools
- Scalable & Expandable:
- Scalable from multi-agent to multi-channel, enterprise level solutions
- Multiple lead / contact data sources and interfaces
- Desktop and enterprise CRM interfaces
- Trade show data, badge scanners, registrations
- Social media
- Telemarketing
- Web inquiries
- Many more available
- Turn-key Application Services:
- Local deployment in your IT environment and remote support services available
- Cloud deployment, hosting and support services available
- Application hosting through TactiCom's application services group
- The most cost effective solution
- Turn-key, fast deployment
- Proven platforms with monitoring services and 24x7 support
- Server clustering available for performance and redundancy
- Internet / Intranet interfaces eliminate application distribution and client maintenance issues
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