Monday, December 18, 2017
Lead Management - Overview
Lead Management - User Profile
Event Management - Capture
Lead Management - Rank & Assignment
Lead Management Systems - Capture
Lead Management System Flow Chart
Lead Management - Marketing Studies
TactiCom - Company Overview
Lead Management Systems - Partial Client Listing
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USA: 800 501 4674
+1 508 393 9955

Contact Management System - Overview  

TactiCom - Contact Management System Flow Chart
Contact and maintain users transaction history to and from multiple channels.

Contact Management System:
TactiCom's contact management system interfaces with our lead management system. The system is customized to your requirements and enables administrators and authorized agents to:
  • Contact individual users
  • Maintain transaction history
  • Re-assign lead
  • Close lead and indicate close status
  • Send multiple personalized e-mail messages to users fitting a specified profile
  • Generate detailed reports and statistics
  • Enable individual users to update their contact information
  • Enable individual users to unsubscribe or suspend further e-mails

Contact / Notification Mechanism:
Organization can receive leads through one or more of the following mechanisms:
  • Web interface - Search, order, edit, review etc.
  • E-Mail - Send directly to sales person
  • Text Pager - Send directly to sales person
  • Mobile devices: iPhone, Smart Phone, Netbook, PDA, etc.
  • WAP mobile device (older mobile protocal)
  • FAX - Some geographic locations may require a fax which the system can automatically generate and send
  • Delimited File - Can be sent via e-mail, FTP, etc
  • Database File - Can be sent via e-mail, FTP, etc
  • SQL Call - We do an SQL call to your data source
  • Application interface - TactiCom Lead Management System interfaces with another application

TactiCom, © 2017

Lead Management Systems By TactiCom, Inc.
Contact TactiCom   •   © Copyright 1995 - 2017   •   USA: 800 501-4674